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BEGIN:VEVENT
DTSTART;TZID=Europe/Helsinki:20260219T080000
DTEND;TZID=Europe/Helsinki:20260220T160000
DTSTAMP:20260504T044435
CREATED:20260122T135953Z
LAST-MODIFIED:20260122T140008Z
UID:8258-1771488000-1771603200@cxaz.org
SUMMARY:Rod Jones Final Masterclass
DESCRIPTION:CXMasterClass_Ver 7.0 13 January 2026 PDF (1)
URL:https://cxaz.org/event/rod-jones-final-masterclass/
LOCATION:Holiday Inn Harare\, Zimbabwe
ATTACH;FMTTYPE=image/jpeg:https://cxaz.org/wp-content/uploads/2026/01/IMG-20260119-WA0028.jpg
ORGANIZER;CN="Aquiline Mazhawidza":MAILTO:aquiline@cxaz.org
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20251205
DTEND;VALUE=DATE:20251207
DTSTAMP:20260504T044435
CREATED:20250317T145248Z
LAST-MODIFIED:20250317T145248Z
UID:8233-1764892800-1765065599@cxaz.org
SUMMARY:Customer Experience Boot Camp and Strategy
DESCRIPTION:
URL:https://cxaz.org/event/customer-experience-boot-camp-and-strategy/
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20251113
DTEND;VALUE=DATE:20251116
DTSTAMP:20260504T044435
CREATED:20250317T144918Z
LAST-MODIFIED:20250317T144918Z
UID:8230-1762992000-1763251199@cxaz.org
SUMMARY:CX Convention
DESCRIPTION:
URL:https://cxaz.org/event/cx-convention/
LOCATION:Holiday Inn Bulawayo\, Minerton Dr\, Bulawayo\, Matebeleland\, Zimbabwe
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251017
DTEND;VALUE=DATE:20251018
DTSTAMP:20260504T044435
CREATED:20250317T144634Z
LAST-MODIFIED:20250317T144634Z
UID:8227-1760659200-1760745599@cxaz.org
SUMMARY:14th Service Excellence Awards
DESCRIPTION:
URL:https://cxaz.org/event/14th-service-excellence-awards/
LOCATION:Rainbow Towers Harare\, 1 Pennefather Ave\, Samora Machel Ave\,\, Harare\, Harare\, 000\, Zimbabwe
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251006
DTEND;VALUE=DATE:20251011
DTSTAMP:20260504T044435
CREATED:20250317T144358Z
LAST-MODIFIED:20250317T144358Z
UID:8223-1759708800-1760140799@cxaz.org
SUMMARY:Customer Service Week
DESCRIPTION:
URL:https://cxaz.org/event/customer-service-week-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250926
DTEND;VALUE=DATE:20250927
DTSTAMP:20260504T044435
CREATED:20250317T144224Z
LAST-MODIFIED:20250317T144224Z
UID:8220-1758844800-1758931199@cxaz.org
SUMMARY:Next Generation Sales and Digital Marketing Immersion
DESCRIPTION:
URL:https://cxaz.org/event/next-generation-sales-and-digital-marketing-immersion/
LOCATION:Winfield Business School
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250828
DTEND;VALUE=DATE:20250830
DTSTAMP:20260504T044435
CREATED:20250317T143508Z
LAST-MODIFIED:20250317T143508Z
UID:8214-1756339200-1756511999@cxaz.org
SUMMARY:Strategic Customer Experience Masterclass
DESCRIPTION:
URL:https://cxaz.org/event/strategic-customer-experience-masterclass/
LOCATION:Sabre Business World
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250725
DTEND;VALUE=DATE:20250726
DTSTAMP:20260504T044435
CREATED:20250317T143228Z
LAST-MODIFIED:20250317T143228Z
UID:8212-1753401600-1753487999@cxaz.org
SUMMARY:Southern Region Customer Experience Materclass
DESCRIPTION:
URL:https://cxaz.org/event/southern-region-customer-experience-materclass/
LOCATION:Mavuna Guest Lodge\, 21 Caithness Rd\, Bulawayo\, Matebeleland\, Zimbabwe
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BEGIN:VEVENT
DTSTART;TZID=Europe/Helsinki:20250717T080000
DTEND;TZID=Europe/Helsinki:20250719T170000
DTSTAMP:20260504T044435
CREATED:20250618T120233Z
LAST-MODIFIED:20250618T120417Z
UID:8237-1752739200-1752944400@cxaz.org
SUMMARY:Local Authorities & Public Sector
DESCRIPTION:Key Conference Highlights:\n1. Networking Opportunities: Connect with fellow attendees\, speakers\, sponsors\, professionals\, industry leaders\, and like-minded individuals from various sectors\, fostering valuable relationships and collaborations that can drive positive change and innovation in a relaxed and informal setting.\n2. Recognition and Awards: Celebrate outstanding achievements in public service delivery and local authorities through our prestigious awards ceremony\, honoring individuals and organizations that have made remarkable contributions towards customer experience and service delivery\n3. Case studies: Learn from real life examples of customer experience initiatives implemented by local authorities and organizations in Zimbabwe. Gain insights from influential experts\, thought leaders\, and industry pioneers who will share their knowledge and experiences\, providing you with valuable perspectives on public service delivery and customer service.\n4. Engaging Panel Discussions: Participate in interactive panel discussions where experts will delve into critical topics such as leveraging technology for efficient service delivery\, enhancing customer satisfaction\, and building a customer-centric culture in the public sector.\n5. Exhibition Area: Explore a diverse range of cutting-edge products\, services\, and solutions offered by leading organizations in the customer service and public service delivery domains.
URL:https://cxaz.org/event/local-authorities-public-sector/
LOCATION:Kadoma Conference Center
ATTACH;FMTTYPE=image/jpeg:https://cxaz.org/wp-content/uploads/2025/06/WhatsApp-Image-2025-06-18-at-13.46.02_dfbef328.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Helsinki:20250717T080000
DTEND;TZID=Europe/Helsinki:20250719T170000
DTSTAMP:20260504T044435
CREATED:20250313T110656Z
LAST-MODIFIED:20250618T122234Z
UID:8191-1752739200-1752944400@cxaz.org
SUMMARY:Local Authorities & Public Sector CX Conference
DESCRIPTION:Key Conference Highlights:\n1. Networking Opportunities: Connect with fellow attendees\, speakers\, sponsors\, professionals\, industry leaders\, and like-minded individuals from various sectors\, fostering valuable relationships and collaborations that can drive positive change and innovation in a relaxed and informal setting.\n2. Recognition and Awards: Celebrate outstanding achievements in public service delivery and local authorities through our prestigious awards ceremony\, honoring individuals and organizations that have made remarkable contributions towards customer experience and service delivery\n3. Case studies: Learn from real life examples of customer experience initiatives implemented by local authorities and organizations in Zimbabwe. Gain insights from influential experts\, thought leaders\, and industry pioneers who will share their knowledge and experiences\, providing you with valuable perspectives on public service delivery and customer service.\n4. Engaging Panel Discussions: Participate in interactive panel discussions where experts will delve into critical topics such as leveraging technology for efficient service delivery\, enhancing customer satisfaction\, and building a customer-centric culture in the public sector.\n5. Exhibition Area: Explore a diverse range of cutting-edge products\, services\, and solutions offered by leading organizations in the customer service and public service delivery domains.
URL:https://cxaz.org/event/8191/
LOCATION:Kadoma Conference Center
ATTACH;FMTTYPE=image/jpeg:https://cxaz.org/wp-content/uploads/2025/06/WhatsApp-Image-2025-06-18-at-13.46.02_dfbef328.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250717
DTEND;VALUE=DATE:20250720
DTSTAMP:20260504T044435
CREATED:20250313T121516Z
LAST-MODIFIED:20250313T150819Z
UID:8202-1752710400-1752969599@cxaz.org
SUMMARY:Customer Experience Conference for Local Authorities and Public Sector.
DESCRIPTION:CX Conference
URL:https://cxaz.org/event/customer-experience-conference-for-local-authorities-and-public-sector/
LOCATION:Kadoma Conference Center
ATTACH;FMTTYPE=image/jpeg:https://cxaz.org/wp-content/uploads/2025/03/exp-conf.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250514
DTEND;VALUE=DATE:20250518
DTSTAMP:20260504T044435
CREATED:20250313T115118Z
LAST-MODIFIED:20250313T152110Z
UID:8199-1747180800-1747526399@cxaz.org
SUMMARY:Customer Experience Winter School
DESCRIPTION:Winter School
URL:https://cxaz.org/event/customer-experience-winter-school/
ATTACH;FMTTYPE=image/jpeg:https://cxaz.org/wp-content/uploads/2025/03/winter-school.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241106
DTEND;VALUE=DATE:20241110
DTSTAMP:20260504T044435
CREATED:20240502T062718Z
LAST-MODIFIED:20240502T062718Z
UID:7759-1730851200-1731196799@cxaz.org
SUMMARY:Customer Experience Convention
DESCRIPTION:Customer Experience Convention
URL:https://cxaz.org/event/customer-experience-convention/
LOCATION:Elephant Hills Hotel\, 328 Park Way\, Victoria Falls\, Zimbabwe
ATTACH;FMTTYPE=image/jpeg:https://cxaz.org/wp-content/uploads/2024/04/ccaz-awards-2021-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241025
DTEND;VALUE=DATE:20241026
DTSTAMP:20260504T044435
CREATED:20240502T062357Z
LAST-MODIFIED:20241016T095819Z
UID:7756-1729814400-1729900799@cxaz.org
SUMMARY:13th Service Excellence Awards
DESCRIPTION:13th Service Excellence Awards
URL:https://cxaz.org/event/13th-service-excellence-awards/
LOCATION:Rainbow Towers Harare\, 1 Pennefather Ave\, Samora Machel Ave\,\, Harare\, Harare\, 000\, Zimbabwe
ATTACH;FMTTYPE=image/jpeg:https://cxaz.org/wp-content/uploads/2024/04/ccaz-awards-2021-5.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241009
DTEND;VALUE=DATE:20241010
DTSTAMP:20260504T044435
CREATED:20240502T062159Z
LAST-MODIFIED:20240502T062159Z
UID:7753-1728432000-1728518399@cxaz.org
SUMMARY:Customer Experience Conference
DESCRIPTION:Customer Experience Conference
URL:https://cxaz.org/event/customer-experience-conference/
LOCATION:Holiday Inn Bulawayo\, Minerton Dr\, Bulawayo\, Matebeleland\, Zimbabwe
ATTACH;FMTTYPE=image/jpeg:https://cxaz.org/wp-content/uploads/2024/04/DSC_2221.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20241007
DTEND;VALUE=DATE:20241012
DTSTAMP:20260504T044435
CREATED:20240502T062020Z
LAST-MODIFIED:20240502T062020Z
UID:7750-1728259200-1728691199@cxaz.org
SUMMARY:Customer Service Week
DESCRIPTION:Customer Service Week
URL:https://cxaz.org/event/customer-service-week/
LOCATION:Africa Unity Square\, 53C2+7R\, Harare\, Harare\, Zimbabwe
ATTACH;FMTTYPE=image/jpeg:https://cxaz.org/wp-content/uploads/2024/04/Winter-School.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240911
DTEND;VALUE=DATE:20240915
DTSTAMP:20260504T044435
CREATED:20240502T061754Z
LAST-MODIFIED:20240502T061754Z
UID:7746-1726012800-1726358399@cxaz.org
SUMMARY:Contact Centre Knowledge Exchange
DESCRIPTION:Contact Centre Knowledge Exchange
URL:https://cxaz.org/event/contact-centre-knowledge-exchange/
LOCATION:Johannesburg\, Johannesburg\, Johannesburg\, Gauteng\, South Africa
ATTACH;FMTTYPE=image/jpeg:https://cxaz.org/wp-content/uploads/2024/05/pexels-jep-gambardella-7690155.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240710
DTEND;VALUE=DATE:20240714
DTSTAMP:20260504T044435
CREATED:20240502T061326Z
LAST-MODIFIED:20240502T061828Z
UID:7743-1720569600-1720915199@cxaz.org
SUMMARY:Service Delivery Symposium for Local Authorities
DESCRIPTION:Service Delivery Symposium for Local Authorities
URL:https://cxaz.org/event/service-delivery-symposium-for-local-authorities/
LOCATION:Kadoma Range\, Kadoma\, Zimbabwe
ATTACH;FMTTYPE=image/png:https://cxaz.org/wp-content/uploads/2024/04/1-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240628
DTEND;VALUE=DATE:20240629
DTSTAMP:20260504T044435
CREATED:20240502T055405Z
LAST-MODIFIED:20240502T055653Z
UID:7724-1719532800-1719619199@cxaz.org
SUMMARY:CX Charity Golf
DESCRIPTION:
URL:https://cxaz.org/event/cx-charity-golf/
LOCATION:Chapman Golf Club\, 6 Smit Cres\, Harare\, Harare\, Zimbabwe
ATTACH;FMTTYPE=image/jpeg:https://cxaz.org/wp-content/uploads/2024/05/pexels-tyler-hendy-9620-54123.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240621
DTEND;VALUE=DATE:20240622
DTSTAMP:20260504T044435
CREATED:20240502T054610Z
LAST-MODIFIED:20240502T054830Z
UID:7716-1718928000-1719014399@cxaz.org
SUMMARY:CX Masterclass Southern Region
DESCRIPTION:CX Masterclass Southern Region
URL:https://cxaz.org/event/cx-masterclass-southern-region/
LOCATION:Mavuna Guest Lodge\, 21 Caithness Rd\, Bulawayo\, Matebeleland\, Zimbabwe
ATTACH;FMTTYPE=image/jpeg:https://cxaz.org/wp-content/uploads/2024/04/DSC8171.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240515T080000
DTEND;TZID=UTC:20240518T170000
DTSTAMP:20260504T044435
CREATED:20240502T051818Z
LAST-MODIFIED:20240502T063617Z
UID:7698-1715760000-1716051600@cxaz.org
SUMMARY:CX Winter School
DESCRIPTION:
URL:https://cxaz.org/event/cx-winter-school/
LOCATION:Hwange Safari Lodge\, Hwange National Park\, Dete\, Zimbabwe
ATTACH;FMTTYPE=image/jpeg:https://cxaz.org/wp-content/uploads/2024/04/DSC8373.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240426
DTEND;VALUE=DATE:20240427
DTSTAMP:20260504T044435
CREATED:20240502T051502Z
LAST-MODIFIED:20240502T051502Z
UID:7696-1714089600-1714175999@cxaz.org
SUMMARY:CX Strategy Forum
DESCRIPTION:CX Strategy Forum
URL:https://cxaz.org/event/cx-strategy-forum/
ATTACH;FMTTYPE=image/png:https://cxaz.org/wp-content/uploads/2024/04/CXAZ-LOGO-FINAL-01-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240322
DTEND;VALUE=DATE:20240323
DTSTAMP:20260504T044435
CREATED:20240502T060313Z
LAST-MODIFIED:20240502T060313Z
UID:7731-1711065600-1711151999@cxaz.org
SUMMARY:Southern Region Service Excellence Awards
DESCRIPTION:Southern Region Service Excellence Awards
URL:https://cxaz.org/event/southern-region-service-excellence-awards/
ATTACH;FMTTYPE=image/jpeg:https://cxaz.org/wp-content/uploads/2024/04/DSC8613.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240222
DTEND;VALUE=DATE:20240224
DTSTAMP:20260504T044435
CREATED:20240429T111829Z
LAST-MODIFIED:20240502T060148Z
UID:7580-1708560000-1708732799@cxaz.org
SUMMARY:Strategic Contact Centre Rod Jones Masterclass
DESCRIPTION:Strategic Contact Centre Rod Jones Masterclass
URL:https://cxaz.org/event/new-year-2024/
LOCATION:Rainbow Towers Harare\, 1 Pennefather Ave\, Samora Machel Ave\,\, Harare\, Harare\, 000\, Zimbabwe
ATTACH;FMTTYPE=image/jpeg:https://cxaz.org/wp-content/uploads/2024/04/rainbow.jpg
END:VEVENT
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