CXAZ

Contact Centre Knowledge Exchange
2024-09-11 - 2024-09-14 | Johannesburg, Johannesburg, Johannesburg, Gauteng, South Africa

Customer Service Week
2024-10-07 - 2024-10-11 | Africa Unity Square, 53C2+7R, Harare, Harare, Zimbabwe

Customer Experience Conference
2024-10-09 | Holiday Inn Bulawayo, Minerton Dr, Bulawayo, Matebeleland, Zimbabwe

13th Service Excellence Awards
2024-10-25 | Rainbow Towers Harare, 1 Pennefather Ave, Samora Machel Ave,, Harare, Harare, 000, Zimbabwe

Customer Experience Convention
2024-11-06 - 2024-11-09 | Elephant Hills Hotel, 328 Park Way, Victoria Falls, Zimbabwe

Customer Experience Winter School
2025-05-14 - 2025-05-17
Winter School

Customer Experience Conference for Local Authorities and Public Sector.
2025-07-17 - 2025-07-19 | Kadoma Conference Center
CX Conference

Local Authorities & Public Sector CX Conference
2025-07-17 08:00 - 2025-07-19 17:00 (Europe/Helsinki) | Kadoma Conference Center
Key Conference Highlights:
1. Networking Opportunities: Connect with fellow attendees, speakers, sponsors, professionals, industry leaders, and like-minded individuals from various sectors, fostering valuable relationships and collaborations that can drive positive change and innovation in a relaxed and informal setting.
2. Recognition and Awards: Celebrate outstanding achievements in public service delivery and local authorities through our prestigious awards ceremony, honoring individuals and organizations that have made remarkable contributions towards customer experience and service delivery
3. Case studies: Learn from real life examples of customer experience initiatives implemented by local authorities and organizations in Zimbabwe. Gain insights from influential experts, thought leaders, and industry pioneers who will share their knowledge and experiences, providing you with valuable perspectives on public service delivery and customer service.
4. Engaging Panel Discussions: Participate in interactive panel discussions where experts will delve into critical topics such as leveraging technology for efficient service delivery, enhancing customer satisfaction, and building a customer-centric culture in the public sector.
5. Exhibition Area: Explore a diverse range of cutting-edge products, services, and solutions offered by leading organizations in the customer service and public service delivery domains.

Local Authorities & Public Sector
2025-07-17 08:00 - 2025-07-19 17:00 | Kadoma Conference Center

Southern Region Customer Experience Materclass
2025-07-25 | Mavuna Guest Lodge, 21 Caithness Rd, Bulawayo, Matebeleland, Zimbabwe

Strategic Customer Experience Masterclass
2025-08-28 - 2025-08-29 | Sabre Business World

Next Generation Sales and Digital Marketing Immersion
2025-09-26 | Winfield Business School

Customer Service Week
2025-10-06 - 2025-10-10

14th Service Excellence Awards
2025-10-17 | Rainbow Towers Harare, 1 Pennefather Ave, Samora Machel Ave,, Harare, Harare, 000, Zimbabwe

CX Convention
2025-11-13 - 2025-11-15 | Holiday Inn Bulawayo, Minerton Dr, Bulawayo, Matebeleland, Zimbabwe

Customer Experience Boot Camp and Strategy
2025-12-05 - 2025-12-06

Rod Jones Final Masterclass
2026-02-19 08:00 - 2026-02-20 16:00 | Holiday Inn Harare, Zimbabwe
CXMasterClass_Ver 7.0 13 January 2026 PDF (1)
