Welcome to the Customer Experience Association of Zimbabwe!
We are excited to announce that the Contact Centre Association of Zimbabwe (CCAZ) is undergoing a rebranding and will now be known as the Customer Experience Association of Zimbabwe (CXAZ). This change reflects our commitment to enhancing customer service standards and promoting a positive customer experience across Zimbabwe.
As part of our rebranding efforts, we are delighted to introduce our new website, which serves as the first step towards re-entering the customer service market in Zimbabwe. Our website will be a hub of information, resources, and networking opportunities for professionals and organizations interested in improving customer experience in the country.
What is CXAZ?
The Customer Experience Association of Zimbabwe (CXAZ) is a non-profit organization dedicated to advancing the field of customer experience in Zimbabwe. We aim to bring together industry professionals, businesses, and government agencies to collaborate, share knowledge, and drive innovation in customer service.
Our Mission
At CXAZ, our mission is to champion excellence in customer experience by providing education, training, and networking opportunities to individuals and organizations. We believe that exceptional customer service is crucial for the success and growth of businesses in Zimbabwe, and we are committed to supporting the development of customer-centric practices.
Stay tuned for more updates and exciting initiatives from CXAZ as we continue to pave the way for a customer-centric future in Zimbabwe!
